To use our mobile app, your device must have at least the following version of operating system installed.
Android - 7.0 (Nougat) or later
Apple - iOS 11.0 or later
If your device is unable to run this version, you will not be able to login to the app. An alternative option to access Internet Banking on your mobile device is to login via our website using your preferred browser app.
After your initial login, you can set-up a pattern, pin, or password to use for future logins. You can also login using FaceID or Fingerprint, although it is important to consider if any other individuals have FaceID or Fingerprint access to your device.
You can find a specific transaction by navigating to the desired account (Tap the accounts button in the bottom menu, then tap on the specific account you want to view), and then either scroll through the listed transactions or use the search function.
How to filter transactions:
Use the blue toggle function at the top of the transaction summary to filter between 'All', 'Credits', and 'Debits'
How to search for transactions:
Tap the green search icon in the bottom right hand corner
As you begin typing in the search bar, the transaction list will begin to filter based on your search term
To end searching simply hit the white 'X' button at the end of the search bar
Standard transfers are processed up to 3:45 pm any business day for the funds to be available at the receiving bank before close of business the following business day. Clearance times can vary depending on the receiving bank.
Payments made using OSKO (NPP payment service) will be in near real-time, with the funds available almost instantly. NPP payment services are available 24/7, click here to learn more.
In order to set up future or recurring payments, simply begin your transfer or payment as you would normally. When entering your transaction details you will see a blue bar with the options 'Pay Now' - 'Pay Later' - 'Recurring Pay'.
Select 'Pay Later' to make a one-off future payment and enter the desired date.
Select 'Recurring Pay' to schedule ongoing future payments and enter start date, frequency, and payment schedule'.
Once complete, tap the green 'Pay' button to proceed.